Uganda Airlines has announced the partial resumption of it’s long haul international routes flight schedule following delays and cancellations of flights since yesterday.
Passengers plying the Entebbe-Dubai (United Arab Emirates) route, the national carrier’s most lucrative route were the first to complain among others about the cancellation and rescheduling of their flights.
This prompted the Airline to publicly admit through it’s X handle that it was temporarily halting it’s long haul flights between Entebbe and various airport destinations with it’s A330-800neo Aircraft due to operational challenges.
However, the Airline has issued a statement on Friday informing passengers of the partial restoration of it’s long haul flights schedule.
“This notice provides an update as a rejoinder to our schedule disruption notice released on September 25, 2025…… Our ground operations teams across our network are available to support you” the statement read.
Without giving an explanation of what caused the operational challenges yesterday, the airline told it’s passengers it’s committed to ensure a full restoration of it’s flight schedule.
“Our travel partners have been duly informed of any changes to your travel arrangements and the options available to you. We appreciate your continued support and patience and commit to a full restoration of our flight schedule” the statement read.
According to the Airlines route schedules, the long-haul routes operated by Uganda Airlines’ Airbus A330-800neos include the Entebbe and London Gatwick, which was launched in May 2025, Entebbe to Dubai route and Entebbe-Mumbai (India).
The Long haul flight schedules were launched in October, 2021 after the National Carrier acquired additional two Aircraft, the Airbus A330-800neos which government described then as, “state of the art aircraft with competitive features that make it enjoyable and comfortable.
Recently, the Airline faced public backlash after the CEO, Jenifer Bamuturaki revealed that the national carrier is set to retire its fleet of Bombardier CRJ 900 jets due to mounting challenges in sourcing spare parts.
Bamuturaki made the revelation while appearing before Parliament’s Committee on Commissions, Statutory Authorities and State Enterprises (COSASE) noting that the move will see the national carrier phase out its four CRJ 900s, which have been its workhorses for regional routes since the airline’s relaunch.
Bamuturaki’s appearance before the committee was prompted by the Auditor General’s report for the 2023/24 financial year, which revealed a significant loss of Shs 237.8 billion for the airline.
Bamuturaki shocked members of COSACE when she attributed the 237.855billion shilling loss the company made in 2024 on the high costs of fuel, crew allowances and aircraft depreciation
She noted that the CRJ’s operational lifespan for many airlines is typically between 10 to 12 years, and Uganda Airlines is currently holding internal discussions about the timeline for their final retirement.
